FAQS | Starlybek Care Limited

How does Starlybek Care ensure the safety and security of its young people?

Starlybek Care offers 24/7 on-call support and guidance, CCTV monitoring of outdoor areas, secure entry systems, and tailored risk assessments for each young person. Regular inspections are carried out to ensure the property complies with health and safety standards.
What measures are used by Starlybek Care to support the wellbeing of the young people?

Starlybek Care provides opportunities for their young people to engage in regular one-to-one check-ins with staff, encouraging physical activity, education, supporting independent living skills, proper nutrition, and sleep hygiene.
How does Starlybek Care promote independent living skills?

Starlybek Care promotes independent living skills by providing tailored support in areas such as cooking, budgeting, cleaning, managing personal responsibilities, and appointments. Young people are also encouraged to set goals and practice these skills in a supportive environment.

What policies are in place to handle safeguarding concerns?

Starlybek Care adheres to strict safeguarding policies, ensuring that any concerns are immediately reported and addressed in line with local authority guidelines. Staff are trained to recognise and respond to safeguarding risks.
How does Starlybek Care work with external services to support residents?

Starlybek Care collaborates with local authorities, social workers, healthcare services, education, and training providers to ensure our young people receive comprehensive support.
What is the procedure for monitoring and evaluating the quality of the support provided?

Starlybek Care monitors the quality of support through regular audits and inspections, feedback from young people, staff, and external partners. Staff performance is also monitored through routine supervision.

Frequently Asked Questions